Discord Ticket System with Dashboard – Ticket Pro
The ultimate all-in-one support solution for Discord communities.
Combining powerful bot functionality with a fast, secure, real-time web dashboard.
Key Features
Ticket Management System
• Create tickets via reactions, buttons, slash commands, or web forms
• Customizable ticket numbering (e.g., #SUPPORT-0042)
• Automatic closure of inactive tickets (1 hour – 30 days)
• Claim / Unclaim system for staff members
• Customizable ticket categories and types
• Improved ticket closing from the web dashboard
• Optional ticket forms (not required)
• Paginated closed ticket view (configurable)
• Real-time sync with the dashboard
Web Dashboard
• Real-time ticket monitoring and management
• Advanced filtering (status, staff, priority)
• Bulk actions for mass operations
• Analytics & statistics dashboard
• Mobile-responsive design
• Control bot activity via .env
• Update bot description via .env
• Multiple buttons in a ticket panel
• Ultra-fast performance
Smart Automation System (NEW)
• Automatic Messages System (keyword triggers anywhere in message)
• Blacklist System (restrict users from creating tickets)
• Advanced Auto-Close system (based on inactivity)
Custom Ticket Forms
• Drag-and-drop builder
• Inputs, dropdowns, checkboxes, file uploads
• Conditional logic
• Validation system
Transcript System
• Auto transcript generation
• Secure encrypted storage
• Searchable archive
• Transcript search (keywords in closed tickets)
Advanced Analytics (NEW)
• Full system analytics
• Staff performance tracking
• Ticket statistics
• Response & resolution time
• Server-level reporting
Security & Stability
• Protection against abuse
• Secure real-time handling
• High stability under load
Supported Languages
English, Arabic, Deutsch, Español, Français, Русский, Italian, Japanese, Korean, Portuguese, Chinese
Getting Started
npm install
npm start